Why we started Hibant.

Why Hibant exists

Our founder is a former care worker who has worked closely with individuals and families and has seen, first hand, the quiet struggles that often sit behind care arrangements.

For families and service users, care can feel impersonal. Different carers may arrive each week, relationships struggle to form, and families are often not given the chance to properly understand whether a carer will be the right fit before care starts. Care is frequently shaped by rigid systems rather than by real lives.

For self-employed carers, the work can be exhausting. Many are not fairly compensated for the time, energy, and emotional labour they give. Long hours, limited choice, and feeling undervalued can lead to burnout.

Hibant was created to bring care back to what it should be. Human, relational, and built on trust.

The vision

Connect families with exceptional self-employed carers who want to build genuine relationships with the people they support. Create space for carers to feel valued and fairly paid so they can show up fully and consistently.

Give families real choice, continuity, and care that adapts to their lives rather than the other way around. Hibant exists because care works best when people feel seen, supported, and respected on both sides of the relationship.

Fair pay, better care

The average domiciliary care worker in the UK earns somewhere between £12.21 and £14 per hour, often less once unpaid travel time between visits is factored in. It is one of the most demanding jobs in the country and one of the least financially rewarded. The consequence is a sector with high turnover, exhausted workers, and families who rarely see the same face twice.

At Hibant, we believe this does not have to be the case. We operate as an introductory agency, which means we remove the layer of overhead that traditionally sits between carers and the families they support. Carers on Hibant set their own rates and keep around 90 to 92 pence of every pound a family pays them. In practice, this means carers on Hibant tend to earn in the region of £20 per hour, compared to the sector average of around £13. That is approximately 54 percent more, not through magic, but simply by removing the layers of overhead that have always made care an underpaid profession.

The families we work with do not pay more to receive better care. They simply pay in a way that reaches the carer rather than being absorbed by agency margins. When carers feel genuinely valued, they stay. They invest in the people they support. They show up with energy, patience, and the kind of quiet presence that makes a real difference in someone's daily life. Everyone benefits when the person doing the caring is properly supported.