Home care in Southwark.
Hibant introduces Southwark families to vetted, self-employed carers, matched for language, culture and travel time. We arrange care across the borough, from Bermondsey and Rotherhithe in the north, through Walworth and Camberwell, to Peckham, East Dulwich and Dulwich Village in the south. Southwark Direct Payment friendly. Spanish-speaking, African and Caribbean carer matching that is real, not a marketing line.
Four ways to access care in Southwark.
Whether you are funding privately, drawing on a Southwark Direct Payment, eligible for NHS Continuing Healthcare, or somewhere in between, Hibant works with all of them. Here is the local lay of the land.
Southwark Council Direct Payments
If Southwark Adult Social Care has assessed you under the Care Act 2014 and confirmed a personal budget, you can take it as a Direct Payment and use it to pay Hibant carers. We issue council-friendly invoices for claim-back. Southwark routes care decisions through ASC and uses Barrie Bookkeeping for the financial admin.
Older people and physical disabilities: 020 7525 3324 Mon to Fri 9am to 5pm
Email: OPPDContactteam@southwark.gov.uk
Learning disabilities: 020 7525 2333
Out of hours: 020 7525 5000 (Emergency Duty Team)
NHS Continuing Healthcare
For Southwark residents with a primary health need, the NHS pays for all care including the home-care side. CHC is commissioned by NHS South East London Integrated Care Board, with the assessment delivered by Guy's and St Thomas' on the ICB's behalf.
NHS SEL ICB head office: 160 Tooley Street, London SE1 2TZ (in Southwark)
Guy's and St Thomas' switchboard: 020 7188 7188
Beacon CHC advice (independent): 0345 548 0300
We accept CHC payments and can liaise with the named CHC nurse to set up the package.
Personal Health Budgets
If a Personal Health Budget has been agreed (often for adults with long-term conditions, learning disabilities, or after-care under section 117 of the Mental Health Act), you can use it with Hibant. We provide the invoicing and care notes the budget holder needs for review.
Mental health Adult Social Care: 020 7525 0088
South London and Maudsley crisis line (24/7): 0800 731 2864 freephone
Self-funded
Most families fund their first few weeks privately while a Care Act assessment is underway. Visiting care in Southwark typically ranges from £18 to £22 per hour. Live-in care typically ranges from £1,150 to £1,400 per week.
No agency mark-ups. No long contracts. Carers keep the majority of what you pay, which is why they stay.
Start with a free conversation →Need a Care Act assessment from Southwark and not sure where to start? Hibant can walk you through the steps in a free 20-minute call, and if Hibant is not the right fit for you, we will say so.
Call us on 020 7870 1352 or email hello@hibantcare.com.
Southwark's day centres and community hubs.
Many families pair a Hibant carer with a borough day centre or lunch club. Here is the list we share when families ask. We are not affiliated with any of them, and we are happy to help arrange transport or accompanied visits.
Stones End Day Centre
Age UK Lewisham & Southwark · dementia · SE1
Day care for older Southwark residents, including those living with dementia. Door-to-door transport, hot cooked meal, creative and therapeutic activities. 11 Scovell Road SE1 1QQ, five minutes from Elephant & Castle.
Elim House
Caribbean & African elders · Peckham SE15
Cultural day centre established 1980 for Southwark's older Caribbean, African and BAME-heritage community. Meals, music, faith sessions, advocacy, door-to-door transport. 86 to 88 Bellenden Road SE15 4RQ.
Route via Ageing Well Southwark: 020 7358 4077
Southwark Pensioners' Centre
Drop-in 50+ · Camberwell SE5
Welfare-benefits advice, housing and social-care advice, art, music, computers, exercise, social groups. 305 to 307 Camberwell Road SE5 0HQ. Open Mon to Fri 9am to 5pm.
Time & Talents
Older people · Rotherhithe / Bermondsey SE16
One of Southwark's most varied older-people programmes: Happy Mondays for socially isolated older people, a stroke club, strength-and-balance keep-fit with Guy's and St Thomas', a Pub Club for older men, befriending and an escorted minibus. Old Mortuary, St Marychurch Street SE16 4JE.
Link Age Southwark
Befriending & dementia groups 60+ · borough-wide
Borough-wide befriending and activity charity with specialist support for adults living with mild-to-moderate dementia. 25 exercise and activity groups, four dedicated dementia groups, plus a light gardening and handyperson scheme. Free for Southwark residents 60+.
Blackfriars Settlement Positive Ageing
Dementia & memory · North Southwark SE1
Daytime programme for older people in north Southwark. Forget-me-not memory group, Smile Inside dementia singing, Franks Club For Men, Art & Craft Social Club, cooked meals twice a week. 1 Rushworth Street SE1 0RB.
Pembroke House
Lunch clubs & community space · Walworth SE17
140-year-old Walworth social-action centre. Monday and Thursday lunch clubs for older residents, plus a dancercise class. The Walworth Living Room is a free open community space with meals and creative activities. 80 Tatum Street SE17.
Dulwich Helpline
Isolated older people 60+ · East Dulwich SE22
Volunteer-led support and more than 20 activity groups for socially isolated older people in south Southwark. Based at Dulwich Community Hospital, East Dulwich Grove SE22 8PT.
Southwark Irish Pensioners Project
Irish elders · Bermondsey SE16
Cultural day service and advice for older Irish people across Southwark, Lambeth and Lewisham. Running since 1994. 6 Market Place SE16 3UQ.
All listings verified May 2026. Please call ahead to confirm availability. Hibant has no affiliation with these centres; we list them because Southwark families ask. Fred Francis Day Centre on Lordship Lane closed permanently in January 2021 and should not be relied on, despite older directory listings.
After King's, Guy's or St Thomas'.
Southwark's main acute hospitals are King's College Hospital at Denmark Hill, Guy's Hospital at London Bridge, and St Thomas' across the river at Westminster Bridge. South London and Maudsley NHS Foundation Trust (the Maudsley sits next to King's) covers mental health for Southwark, Lambeth, Lewisham and Croydon.
The 48 hours after discharge are when most readmissions happen. Hibant arranges short-notice carers for that window: someone to be at the door when the ambulance arrives, to organise medication, to make a proper meal, and to spot the small things that could send your loved one back to A&E.
Talk to the ward discharge team first. Hibant cannot bypass NHS discharge planning. But once a discharge date is set, we can usually start within 48 to 72 hours.
King's College Hospital: 020 3299 9000. Southwark Council's Transfer of Care team is stationed at King's specifically for Southwark residents.
Guy's and St Thomas': 020 7188 7188.
South London and Maudsley (mental health): 020 3228 6000. 24/7 crisis line: 0800 731 2864.
Guy's and St Thomas' @home: 24/7 acute care at home for Lambeth and Southwark residents (referrals via hospital teams, GPs, district nurses, palliative care, London Ambulance). Up to seven days of intensive multidisciplinary care including IV antibiotics, palliative care and intensive physiotherapy. Around 280 referrals a month.
If a Section 5 discharge or Section 117 aftercare is in the conversation, we can also handle that. Tell us at enquiry and we will pair you with carers familiar with the relevant care plans.
Frequently asked.
Tell us about your loved one. We will reach out personally.
No pressure, no rushing. A warm conversation, in the language you prefer, at the pace that suits you. If Hibant is not the right fit, we will tell you and point you to who is.
No commitment. We reply personally, usually within a few hours.
Prefer to call? 020 7870 1352. Prefer email? hello@hibantcare.com.